Privacy Policy
This website is operated by Manor Farm Butchers Ltd, t/a The Manor Butchery.
The Manor Butchery is committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us and this statement sets out our policy on how we will and will not use any personal information you supply us with.
Here at The Manor Butchery, customer privacy and security is taken very seriously. For example, any emails we send you will have only been sent from manorbutchery.co.uk, any other form of email contact will not have come from ourselves, if in any doubt about the authenticity of any contact from ourselves then please do call us on 01895 634 046 in order to validate or otherwise the contact in question. Please also note that we will never ask you to reveal your actual password details (other than a direct request from our order page when you are shopping on our site) as these details are private to you.
We will use your email address to forward you with the occasional special offers, seasonal updates, new recipe information or to inform you of new products. That said, we fully appreciate that at times we all feel that we receive “information overload”, you can therefore simply opt-out of receiving such information by clicking on the “unsubscribe” button.
We can also promise you that we NEVER sell or share customer details.
Cookies Policy
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
HOW THE MANOR BUTCHERY USES COOKIES
We use cookies to provide the best customer experience when using our website. Cookies allow our website to respond to you as an individual by gathering and remembering information about you, such as storing the contents of your shopping basket between visits. We also use cookies to analyse website behaviour, such as pages visited, so we can develop the website to reflect our customers’ interests. We might collect and use information about your computer (such as your IP address, operating system and browser type) for system administration and reporting. The information that we collect is statistical data about your browsing history and does not identify any individual. For the same reasons, we may collect information about your general internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
TYPES OF COOKIES
The Manor Butchery uses a number of different types of Cookies:
- Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off. They are session-based cookies that are required for the operation of the website. For example, cookies that enable you to log in to your account or checkout, cookies that recognise when an item has been added to the basket, cookies that store recently viewed items, etc.
- Preference Cookies: These persistent cookies are used to remember you across multiple sessions on our website. For example, they allow you to remain logged in after leaving our website or remember what products you have you added to your online shopping basket so they remain there for when you next visit the website.
- Performance and Analytical Cookies: These third-party cookies enable us to monitor and analyse how visitors use our website. For example, they collect anonymous information on how visitors move around the website and what pages they view. We use Google Analytics as our analytical platform. We don’t send, nor does Google Analytics collect, any personal information that can be used to directly identify you as an individual.
- Marketing and Advertising Cookies: These third-party cookies record your visit to the website and your browsing behaviour, such as the products you’ve looked at or social share buttons you’ve clicked on. These cookies can be used to deliver advertising and messaging relevant to your interests. These cookies may be placed by us or by carefully chosen advertising networks with our permission. These cookies are targeted towards you as an individual (based on your behaviour on the website), but do not contain any personal details or information that can be used to directly identify you.
For more information about cookies and how to control their use, you can visit the following website: www.allaboutcookies.org.
If you have any questions or experience any difficulties on the website pertaining to cookies, please get in touch by emailing chris@manorbutchery.co.uk and we’ll do our best to help.
REFUSING OR DELETING COOKIES
You may refuse or delete cookies by activating the setting on your browser which allows you to refuse or delete the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. You may opt-out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page https://support.google.com/analytics/answer/181881?hl=en
CHANGES TO OUR COOKIE POLICY
We may change how we use cookies from time to time to ensure we meet the high standards our customers expect. We recommend you check this page periodically to review our current policies and practices.